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Customer Service/Support
 As a self-motivated, flexible, detail-oriented professional with 10+ years of experience, providing technical support, operational oversight, and best-in-class service within remote and in-person environments, I can offer the following:
 
Remarkable ability to work independently and as part of a cross-functional distributed team, driving effective communication, intense collaboration, and achievement of project goals.

Extensive experience cultivating and maintaining strong relationships with clients, providing hands-on support and expertise in customer and technical operations, including social media marketing, eCommerce site development, link building, integrations, tagging, and website migrations.

Recognized for thinking outside the box and developing proactive and creative solutions tailored to client needs.

Track record of developing and maintaining affiliate networks, providing revenue tracking and reporting across major platforms, including Amazon Affiliate, Mediavine, and Google AdSense.

Strong technical acumen and dedication to ongoing training and professional development through certification programs and coursework, including achievement of a CompTIA+ Security Certification and completion of CodeCademy modules for Python, HTML, CSS, JavaScript, and Bash.

Additionally, I possess a healthy customer obsession and can pick up and run with new technologies and processes while aligning teams towards a common goal. I am confident that my background, skill set, and passion for excellence will allow me to add immediate value to your organization.
 
Thank you for your time and consideration. I look forward to meeting to discuss my qualifications further.
 
Sincerely,
Kyle F. Chapman
 
Italy
English