My entire professional life has revolved around making customers, as well as employees, happy as Team leader, Trainer and Customer Service and Support Representative. I listen actively to feedback and concerns and tackle problems with a solution-oriented approach.
My strong organizational skills, self-reliance and adaptability have served me well in staying levelheaded and keeping calm under pressure. I am a quick study as well as curious about learning new things and keep an open mind for innovative approaches. In my current job as communication trainer, I am constantly researching methods and tools to make training and learning as effective as possible for my fellow trainers and other departments alike.